How
long will it take to clean my carpet?
On average, it will take approximately 20 minutes
per room. This time can vary greatly depending on
the amount of furniture to be moved, how dirty the
carpet is, and any necessary spot removal treatments.
Won't
water ruin my carpet?
Modern carpet technology is basically water resistant,
and the limited amount of water used in our cleaning
process is 95% removed by a high powered vacuum.
How
long will it take for my carpet to dry?
Drying time of a carpet is regulated by humidity,
air flow to the room and the type of carpet. Air
conditioning or heat, depending on the time of year,
will help speed the process. It typically takes
between 2 and 6 hours, depending on the aforementioned
variables.
Why
clean my carpet when I've heard that cleaning makes
it soil faster?
Modern cleaning methods used by Denali Clean rinse
virtually all cleaning agents out of your carpet
so it will not attract dirt. This problem refers
to cleaning companies who use soap, which may leave
a dirt-attracting residue, or dry cleaning methods,
which leave oily powder particles in your carpet
to attract dirt.
Will
the cleaning agents used harm my children or pets?
Our basic cleaning solution is very similar to laundry
detergent. As a general rule, keep your children
and pets from lying or playing on wet carpet.
How
long do I have to wait after cleaning to let my
children or pets on the carpet?
The carpet may be walked on with clean feet, socks
or shoes while wet. Activity on the carpet should
be limited to this foot traffic until the carpet
is dry.
Do
I need to move my furniture before the crew arrives?
No. Our crews are professionally trained to move
your furniture, and return it to its rightful place
when cleaning is completed. We do suggest you remove
any breakable items from table tops, etc.
Do
I have to be home while my carpet is being cleaned?
It is not necessary that you be home while your
carpet is cleaned because our cleaning technicians
are thoroughly trained professionals you can trust.
In order to provide the best possible cleaning,
we do recommend that someone is home before we begin
cleaning to discuss any specific needs or areas
of concern regarding the care of your carpet.
Can
I have both my area rug and the carpet that it sits
on cleaned at the same time?
Yes. However, the area rug cannot dry over the wet
carpet. The area rug must be taken to another area,
such as dry carpet or clean concrete, to dry.
What
should I do if the stains that were cleaned reappear?
Although most stains that are removed from carpet
do not reappear, deep stains in carpet backing may
wick back to the surface. If this happens, call
your local Denali Clean for assistance.
How
do you guarantee customer satisfaction?
We are happy to work with you to correct
any situation that may arise, thus guaranteeing
your satisfaction. |
